Volvo Trucks’ U.S. dealer network strengthens support capacity in the Southeast
Joe Nacarato, vice president of Nacarato Volvo Trucks in Lavergne, Tenn., just outside Nashville, shows off the new facility to journalists. (The Trucker: DOROTHY COX)
The Trucker News Services
Investments by Volvo Trucks dealers throughout the Southeastern U.S. have resulted in a nearly 21 percent increase in work capacity in that region since January 2010. During this time, the dealer network has added 214 truck service bays and 230 Volvo-certified technicans. Parts inventory has grown by more than 20 percent.
“We’re quite pleased with the high level of engagement and extensive investments made throughout our dealer network,” said Göran Nyberg, president, Volvo Trucks North American Sales and Marketing. “The recent investments signify increasing dealer interest in partnering with the Volvo brand and confidence that the transportation solutions we provide deliver great value for their customers’ businesses.”
Leading the surge in the Southeast are Vanguard Truck Center in Adairsville, Ga. and Nacarato Volvo in La Vergne, Tenn.
Vanguard Truck Center recently expanded its footprint in Georgia with the addition of a new full-service dealership in Adairsville. Located off Interstate-75, the easily accessible location serves as a satellite store for Vanguard’s primary facility in the Atlanta suburb of Forest Park.
The facility can simultaneously service seven trucks in its oversized bays, which are staffed by six Volvo technicians, three of which are Volvo master technicians. On-site parts inventory in Adairsville now exceeds $200,000, with fast access to the more extensive parts warehouse at the Forest Park location. Vanguard in Adairsville also offers a complimentary pickup and delivery service, so local customers don’t have to worry about the transportation of a truck needing service.
“The Adairsville location puts us closer to our customers north of Atlanta, allowing us to provide even better service and expand our reach to new customers,” said Mike Youngblood, branch manager at Vanguard Truck Center’s Adairsville location.
The recent opening of a newly constructed full-service dealership marks the latest milestone for the family-owned Nacarato Volvo. Founder Mike Nacarato, Sr. opened the family’s original dealership in Nashville, Tenn. in 1976 following more than 15 years as dealer principal of a heavy-duty truck dealership in Indiana. Today, Nacarato’s sons Mike Nacarato, president of Nacarato Volvo, and Joe Nacarato, vice president, manage the business.
Located just outside Nashville off Interstate-24, the 80,000-square-foot facility houses 28 service bays staffed by 32 Volvo technicians, including eight Volvo master technicians. To help ensure parts availability and expedite repair, Nacarato Volvo keeps more than $2 million in parts inventory in their warehouse.
“Throughout our company’s history we’ve focused on providing the best possible service to our customers and creating an environment where our employees are happy and well-equipped to be successful in their jobs,” said Joe Nacarato. “Our new facility provides our employees a home, built with a service-first mentality to maximize work efficiency.”
Nacarato Volvo also features a dedicated body shop with 18 bays and a two-bay paint booth that provides same-day turnaround. Additional features include steam cleaning and wash bays and an FSX Diesel Particulate Filter cleaning system.
Designed with energy conservation in mind, Nacarato Volvo utilizes a heating system that runs on waste oil. The dealership also harvests solar energy through roof-mounted panels on the service and body shops.
Volvo Trucks’ dealer network has grown significantly since January 2010. Work capacity has increased 32 percent at Volvo Trucks locations in Texas, resulting in an additional 170 truck service bays, 138 Volvo-certified technicians and a 39 percent increase in parts inventory. Work capacity has also increased at Volvo Trucks dealer locations throughout the Western region of the U.S., growing by nearly 15 percent over the past three years. The expansion includes the addition of nearly 80 truck service bays, 135 Volvo-certified technicians and a nearly 22 percent increase in parts inventory.
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