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Volvo introduces wireless fleet management package; will work with remote diagnostics platform

Volvo Trucks is complementing its Remote Diagnostics connected vehicle platform with the introduction of fleet management services provided by Telogis. It allows motor carriers to utilize Telogis’ compliance and navigation services, while eliminating hardware purchases and installation costs traditionally associated with fleet management systems. (Photo courtesy Telogis)

The Trucker News Services


Volvo Trucks has upped its game in the on-board intelligence arena with the introduction of a new fleet management package by Telogis to work in concert with Volvo’s Remote Diagnostics platform, spokesmen for the two companies said today during a media webinar.

And in a unique turn, the package — to include Hours of Service compliance, constantly updated navigation specifically for commercial trucks, and fleet management capabilities — will come factory ready on new Volvo trucks, enabling customers to finance the system as part of a truck purchase.

The services are available for order now.

 “Volvo’s integrated connected vehicle hardware, standard on new Volvo-powered trucks, allows motor carriers to utilize Telogis’ best-in-class Fleet, Compliance and Navigation applications, while eliminating hardware purchases and installation costs traditionally associated with fleet management systems,” said Volvo spokesmen. Information delivered through the Telogis platform, Volvo said, will “help motor carriers control costs, increase safety and Hours of Service compliance, improve customer service and enhance operations.”

Fleets will have the option to choose what they want in a package, so spokesmen were reluctant to say how much the services would add to the price of a new truck.

Volvo Trucks and Telogis will offer three fleet management packages: Fleet for Volvo Trucks; Telogis Compliance & Navigation for Volvo Trucks; and a bundled option that provides the full suite of services offered in the Fleet and Compliance and Navigation packages. They will be available in 1-, 3- or 5-year financing plans.

Telogis services will be enhanced by the addition of Volvo-specific vehicle data, providing fleet managers and operators with an inside look at driver/vehicle performance and history. The services will be available during the third quarter of 2014 for the more than 60,000 Volvo trucks already equipped with Volvo’s connected vehicle hardware.

With mandated electronic onboard recorders just around the corner, spokesmen said for-hire and private fleets “can eliminate paper logs and more easily manage and meet federal, state and local mandates with Hours of Service, Driver Vehicle Inspection Reports (DVIR) and more with Telogis Compliance. Coupled with Compliance is Telogis Navigation that delivers truck-specific, real-time road conditions and community-based navigation updates that help to maximize uptime and improve on-time arrivals.”

A fleet’s back office will be able to monitor driver behavior, the good as well as the bad, and can use the data for training purposes, company officials noted, while the navigation capabilities will give drivers the information they need to make the best route choices, adding that “a lost driver is a dangerous driver.”

The HOS feature is automated, so once the trucker starts driving the HOS monitoring begins without the driver having to do anything.

The community-based navigation will be continually updated by the latest information including data from truck drivers’ reports on changing road conditions. These could include a new layer of asphalt on a highway under a bridge that changed the height restrictions or the emergency closing of a road because of flooding or downed power lines from a storm.

Through hardware that is built into all new Volvo-powered trucks, customers can activate Telogis services over the air by means of mobile apps on Apple and Android smartphones or tablets.

Customers will be able to view their vehicles and assets on one dashboard for all trucks in their fleet.

“With increasingly complex compliance regulations and the need to more effectively manage safety, productivity and costs — telematics, compliance and navigation software are no longer a ‘nice to have’ — it’s now a ‘have to have,’ ” said Susan Heystee, executive vice president, worldwide sales at Telogis. “The ability to easily access mission-critical tools and information from the Telogis platform will transform the way Volvo customers do business.”

The hardware will be standard on all Volvo-powered trucks built for the U.S. and Canada also enables Volvo’s Remote Diagnostics, which provides proactive diagnostics and repair planning assistance.

Remote Diagnostics has reduced the average diagnostic time at a service location by up to 70 percent and lowered the average time of repair by more than 20 percent, according to Volvo spokesmen.

The service also helps improve parts availability and provides technicians at the repairing dealer with easy-to-read repair instructions before the truck arrives for service. Remote Diagnostics facilitates service case communication and documentation among Volvo Action Service, dealers and customers through ASIST, Volvo’s Web-based service management tool.

The Trucker staff can be reached to comment on this article at editor@thetrucker.com.

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