ORLANDO, Fla. — The new Detroit Connect mobile app is now available for download for Freightliner and Western Star customers who have an active Detroit Connect subscription, according to Daimler Trucks North America officials who made the announcement in conjunction with the American Trucking Associations Management Conference and Exhibition October 23.
This allows those customers to access information about their vehicles’ performance without needing to be at a desk or on a computer, the officials said.
The new app, available for iOS or Android-enabled mobile devices, is available for free in Apple’s App Store or Google Play.
The app offers many of the same features found in the web-based Detroit Connect portal, making it easier for customers, from on-highway to vocational and medium duty, to gain insights about fleet health, fault event diagnostic information and fault history delivered by Detroit Connect Virtual Technician.
A push notification feature immediately notifies users of “service now” fault events delivered by Virtual Technician. With this feature, customers can make quicker maintenance decisions when there is a critical issue with a vehicle.
The app is also designed to incorporate other Detroit Connect features, including Detroit Connect Analytics fuel efficiency insights and safety reporting, which will soon be available for the new Freightliner Cascadia.
“Mobile access to real-time, actionable information regarding a vehicle’s performance is essential for our customers,” said Jason Krajewski, director, connectivity, Daimler Trucks North America. “This new app enables fleet decision makers to take whatever action is needed to maintain uptime and maximize efficiency. It’s another great tool we offer to help our customers get the best performance from our products.”
Access to the new Detroit Connect portal and mobile app is included with any active Detroit Connect subscription at no charge.
Freightliner and Western Star customers with an active Detroit Connect subscription can sign up for portal and app access by going to www.DemandDetroit.com/login.