LEBANON, Pa. — New Penn customers can now take advantage of the long list of improvements available in the extensively redesigned and more flexible newpenn.com website.
Driven by a desire to provide customers with the information they need in a more flexible, faster, easy-to-use format, the site incorporates a range of new and improved features wrapped in a responsive design, according to Don Foust, president of New Penn.
Customers will now be able find the information they need more quickly and do business more easily when relying on New Penn as their carrier, he said.
“The technology related to moving freight has taken huge leaps forward in recent years,” Foust said. “The redesigned newpenn.com is one way we are ensuring that our customers benefit from those advances. We have enhanced mobile access so that customers can quickly and easily view their account and our shipping tools on any device--whether laptop, tablet or smartphone. The ‘My Dashboard’ feature allows customers to take the wheel and customize their dashboard to quickly look up shipment status, transit times and download key shipping documents from desktop or mobile device.”
Foust said the enhanced ‘Current Shipments’ tool displays tracking, pickup/delivery date, status, and consignee name on any shipment including inbound and third-party shipments.
“New Penn customers can quickly and easily access all PROs on one screen and click for full shipment details,” he said. “We believe our redesigned site will help ensure New Penn's position as an industry-leader.”
Many of the new features and functions were made in direct response to customer ideas or suggestions, Foust said, adding that the look and feel of the new site, including the simplified navigation, make those features easier to find and use. The result is a productivity improvement tool that will save New Penn customers time and effort.
New Penn is a regional less-than-truckload motor carrier based in Lebanon, Pennsylvania, that provides next-day service through a network of 25 service centers in the Northeastern United States, Canada and Puerto Rico.
New Penn is a subsidiary of YRC Worldwide.
For more information, visit www.newpenn.com.