MINNEAPOLIS — PeopleNet, a leading provider of fleet mobility solutions that reduce cost per mile, improve safety/compliance and enable profitable growth, Tuesday announced that the U.S. Patent Office has granted a patent to the company that enhances data delivery to meet customers’ mission-critical communication needs.
PeopleNet Vice President of Software Jim Lowell said, “Telematics has become mission critical for managing fleets effectively. This patent is the most recent example of our commitment to meet customers’ high expectations for data delivery and network reliability. Our Network Operations Center can now monitor data delivery performance to and from each of our hundreds of thousands installed units across multiple terrestrial and satellite providers and thousands of system elements to ensure even higher reliability.”
PeopleNet’s new patent monitoring tools enable the company to provide the most reliable, consistent monitoring in the transportation technology area, minimize interruptions in data delivery and shave off hours of issue resolution, Lowell said.
When the NOC detects a data delivery issue, it determines the root cause. In the case of a wireless network issue, it takes corrective actions, which include notifying the carrier(s), routing around the impacted area and confirming resolution, he noted.
“We’re able to stay ahead of the curve,” Lowell said. “By the time our customers call to report an issue, we’ve typically already sent reports to the wireless carriers in the impacted markets.”
The patent includes tabular and map-based visual reports of real-time views of all cellular markets across North America. Lowell added that these expedite resolution, and help PeopleNet provide premium cellular network performance to its customers.
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