Mack names Tri-State Truck Center '12 Distributor of the Year
Mack Trucks named Tri-State Truck Center, Inc. its 2012 North American Distributor of the Year. Pictured from left to right are Kevin Flaherty, president of Mack Trucks North American Sales & Marketing; Jim Maddox, Tri-State Truck Center president and dealer principal; Steve Dupuis, Tri-State vice president of sales and marketing; Rod Maddox, Tri-State CEO, and Dennis McDaniel, Mack Southeast Region vice president. (Courtesy: MACK TRUCKS)
The Trucker News Services
GREENSBORO, N.C. — Mack Trucks Wednesday announced that Tri-State Truck Center, Inc. of Memphis, Tenn., has been named the OEM’s 2012 North American Distributor of the Year.
The annual award recognizes the top-performing distributors within Mack’s North American dealer network based on sales, facilities, service, general management, customer satisfaction, parts, personnel and community service.
Tri-State Truck Center has a history of excellent service spanning more than 65 years in Tennessee, Mississippi and Arkansas, according to Kevin Flaherty, president, Mach Trucks North American sales and marketing.
Owned by Jim and Rod Maddox, Tri-State consistently invests in its seven full-service branches and recently constructed new dealerships in Jackson, Miss., in 2009 and in Tupelo, Miss., in 2006, to improve the customer experience.
Tri-State is one of the highest volume Mack dealers in the U.S., with retail sales increasing 40 percent in 2012 compared with 2011.
The company has been distinguished by Mack numerous times, most recently as the Southeast Regional Distributor of the Year in 2010 and the North American Distributor of the Year, also in 2010.
Additionally, the company was honored as the Mack Leasing System North American Distributor of the Year in 2009.
Mack also named 2012 winners for each of its U.S. regional sales divisions:
• Northeast Region: Gabrielli Truck Group, Queens, N.Y.
• Southeast Region: Tri-State Truck Center, Inc., Memphis, Tenn.
• Central Region: Scaffidi Truck Center, Stevens Point, Wis.
• Southwest Region: Shipley Motor Equipment Co., Lowell Division, Lowell, Ark.
• Western Region: Mountain West Truck Center, Salt Lake City, Utah
• Canada Region: Redhead Equipment Ltd., Regina, Saskatchewan, Canada
The North American Used Truck Distributor of the Year award was given to Bruckner Truck Sales of Amarillo, Texas. Bruckner Leasing Co., Inc., based in Fort Worth, Texas, received the Mack Leasing System North American Distributor of the Year award.
“Our distributors are essential partners for Mack Trucks,” Flaherty said. “We appreciate the depth of product knowledge and the commitment to customer satisfaction that these award winners display as they deliver exceptional service.”
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