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Florida, West Virginia, Arizona technicians win Navistar competition

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LISLE, Ill. — Symbolizing Navistar’s commitment to customer uptime, technicians from Florida, West Virginia and Arizona took home first place in the three categories of the 2018 Technician Rodeo, a competition hosted at the company’s Woodridge, Illinois, facility to test the skills and speed of service professionals from throughout its dealer networks.

Michael Irvin of Sun State International in Florida took home the Top Service Technician Award for truck and Ben Bird of Worldwide Equipment in West Virginia earned the same recognition for bus in the 12th iteration of the events, which feature Navistar’s top American and Canadian commercial truck and bus technicians.

New this year, the company also brought its Global Technician Competition into the same event, which brings all the regional winners throughout the world together to compete for top bragging rights.

In the third iteration of the global event, Nathan Reed of RWC Group in Arizona earned first place.

“Michael, Ben and Nathan are all highly skilled technicians that reflect the best traditions of our company’s commitment to technical excellence and providing the best customer uptime in the industry,” said John Pfennig, director, global development, Navistar. “We’re very proud of this year’s winners, and frankly all of its competitors, who are among the very best truck technicians there are.”

This year’s competition showcased 20 top service technicians from International and IC Bus dealers across the world, the largest amount yet for the event.

The technicians competed head-to-head in a series of stations designed to simulate service areas truck components and engines.

The technicians were scored on how quickly and effectively they navigated their way through the stations, diagnosing and fixing the simulated problems.

All of the participants are Diamond certified through Navistar’s official certification program for its service technicians.

In addition, all the technicians from the U.S. and Canada are all either Automotive Service Excellence or Canadian Provincial certified.

“Our rodeo competitions are just one way that Navistar personalizes the value of service technicians and continues to invest in the development of highly trained and skilled individuals capable of servicing our trucks and buses around the globe,” Pfennig. “As a truck and bus manufacturer committed to leading the industry in uptime, we’re honored to recognize these professionals who perform the important work of repairing our customer’s vehicles.”

This year’s Truck and Bus Rodeo participants were selected from an overall group of the top 900 technicians at International and IC Bus dealers. From there, the group was narrowed to 16 participants through online testing, with the highest-scoring technicians in each region of the U.S. and Canada invited to compete at Woodridge.

“Participants in this competition have completed all the required and optional trainings and are at the top of their game,” said Pfennig. “They represent our 9,500 plus service technicians from International and IC Bus dealerships, the highest number of any medium/heavy commercial-truck and bus manufacturer.”

Navistar works closely with its dealers to train technicians on all vehicle systems.

With training centers in the United States, Canada, Mexico and Latin America — as well as web-based training — the International and IC Bus dealer channel can assure customers they are getting the fastest and most accurate service in the industry.

“With the largest dealer network in the industry, International and IC Bus dealers service vehicles nearly anywhere, anytime,” Pfennig said. “The ability of International and IC Bus dealers to repair vehicles right the first time and get customers back on the road is a key business advantage.”

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Dupré Logistics expands shop, services in Pecos, Texas

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Dupré Logistics is a privately held, asset-based provider of transportation and logistics services that include energy and chemical transport, dedicated truck transportation, site logistics, and freight brokerage. (Courtesy: DUPRE LOGISTICS)

LAFAYETTE, La. — Because of growing business opportunities and demand in the region, Dupré Logistics has expanded its shop and services in Pecos, Texas.

Dupré Logistics has been operating in the West Texas area since late 2014.

The new facility, which is four times the size of its predecessor, will open at noon, June 3, with a Grand Opening Celebration that is open to the public and will include lunch.

The maintenance facility will service and maintain the Dupré fleet and will open for business to other Class 8 providers in the region. Along with the new and larger maintenance facility, Dupré is also building a housing unit to accommodate non-indigenous workers in light of the severe housing shortage in the area.

“For our company to be successful, it’s critical that we have adequate support for our fleet,” said Dominic Dupré, director of operations, Crude Oil Group. “A major key to the success of our business in this area is the ability to maintain our equipment adequately and quickly. The combination of a dry, dusty environment and subpar road conditions creates an unforgiving environment for a tractor and trailer.”

Dupré operates across Texas and southeast New Mexico hauling raw crude oil from the wellhead to pipeline injection sites and rail facilities. In the West Texas region, Dupré currently employs 40 drivers in the area and is looking to hire more.

“We’ve created similar shops open to the public in a few other spots across the country, but based on the demand in Pecos — and the distance to other maintenance shops, we believe our new facility will be beneficial to the region and save other fleets time and money,” said Scott Allen, director of fleet assets and maintenance.

Dupré Logistics is a privately held, asset-based provider of transportation and logistics services that include energy and chemical transport, dedicated truck transportation, site logistics, and freight brokerage. It specializes in tanker, hazmat, and petrochemical transportation and complex supply chain solutions in industrial and consumer products.

For more information about Dupré Logistics, go to www.duprelogistics.com.

 

 

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Utility Trailers Glade Spring, Virginia, plant receives Liberty Mutual safety award

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Glade Spring plant employees gather to celebrate the company’ safety award. Back row frim left, Ralph McMahan, Richard Carver, Rick Mitchell, Michael Phipps, Derrick McGhee, David Sturgill, Sam Hawkins, Tim Jones, Tim McVey. Middle Row: Sam Cassell, Marc Worley, Clarissa Bise, Lucas Jordan, Jeremy Casey, Coy Stokes, Linda Williams, Jeff Hendricks, Odie Barker Front Row: Keith Walsh and Richard Williams. (Courtesy: UTILITY TRAILER MANUFACTURING CO.)

CITY OF INDUSTRY, Calif. — Utility Trailer Manufacturing Co., said that its Glade Spring, Virginia, manufacturing plant has received the Liberty Mutual Silver Safety Award from Liberty Insurance.

The award is based on the days away, restricted and transferred (DART) rate, which is calculated from the number of hours worked relative to the number of accidents at the plant

In 2018, Utility’s Glade Spring plant had a DART rate of only 1.36, with over 1.3 million worked hours. The average DART rate for the trailer manufacturing industry is significantly higher, at 3.9.  A Silver Safety Award is presented for DART rates that are at least 40% lower than the industry average rate.  The Glade Spring plant’s DART rate was nearly 1/3 of the industry rate.

“Receiving a safety award is an honor and takes a total team effort to accomplish. Keeping safety at the forefront everyday with employee participation is key to earning such an award. Employees identifying hazards, removing them, or managing them in the workplace, keeps us all safe,” said Keith Walsh, Utility’s Glade Spring Environmental Health & Safety (EHS) Manager.

“This is the fifth Liberty Safety Award for the Glade Spring plant. This is a huge honor, particularly considering less than 0.5% of Liberty’s customers receive this award. More importantly, our employees are continuously focused on the safety of themselves and each other,” said Bob Griffis, corporate EHS manager for Utility Trailer Manufacturing, Co.

“Walking through the front door of the Glade Spring facility, the commitment this team has toward safety is obvious,” said Sam Cassell, Utility’s Glade Spring plant manager. “It is reflected by the five safety awards hanging on the wall. Each of our over 700 team members were part of achieving each of those awards. An award like this is more than a commitment towards doing the job safely, it is a commitment each team member has toward each other. Many of our employees will stop others, even managers, to point out safety issues. That is a commitment toward safety and to each other. I cannot express how proud I am of each person on the shop floor.”

Richard Williams of Liberty Mutual Insurance, Risk Control Services, presented the Safety Award to a group of Glade Spring employees on behalf of all Utility’s Glade Spring employees.

Utility Trailer Manufacturing Co. was founded in 1914 and designs and manufactures dry freight vans, flatbeds, refrigerated vans, Tautliner curtain-sided trailers, and aerodynamic technologies. Utility currently operates six trailer manufacturing facilities across North America.

For more information, visit www.utilitytrailer.com.

 

 

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Carrier Transicold upgrades dealer locator app

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The Carrier Transicold Dealers smartphone app for Google Android devices and Apple iOS devices has been improved with new features and expanded functionality. (Courtesy: CARRIER TRANSICOLD)

ATHENS, Ga. — Carrier Transicold’s free app for mobile devices that helps refrigerated truck operators find nearby Carrier Transicold dealerships has been upgraded with a fresh appearance, a significantly expanded dealer database and helpful new user features.

Now called “Carrier Transicold Dealers,” the app works with smartphones and tablets, so drivers can quickly and easily locate and connect to service operations throughout the United States, Canada, Mexico and, thanks to the 2019 update, Central America, South America and the Caribbean, according to Mary Udry, marketing manager, Carrier Transicold.

“The improved app now covers the entirety of the Americas – more than 300 dealerships in all,” Udry said. “And for the first time, it offers users multi-language support, enabling the choice of English, French, Spanish or Portuguese. The look and feel of the app has been modernized, making it more intuitive to use, and the amount of helpful reference material has been expanded.”

As part of the app’s expanded offering, Carrier Transicold Dealers now enables access to more operator manuals for current and legacy Carrier Transicold truck and trailer refrigeration systems, heating systems and auxiliary power units (APUs). As before, the app includes a convenient alarm code list for the Carrier Transicold APX control system, providing descriptions of potential problems and corrective steps for different warnings.

The “Nearby Dealers” function finds the closest dealer to the user’s location, including a map, address, contact details and hours of operation. Depending on device and connection, the app can auto-dial the dealership and can help provide navigation to the dealership. Where applicable, quick links are provided to connect to individual dealer websites or to share dealership details via an emailed link to content within Carrier Transicold’s online dealer locator at https://locator.ttdealers.carrier.com/

Most of the app’s resources require a cell or wi-fi connection, however the dealer lookup menu is available offline – users can always find dealers by selecting a country, plus state or province if applicable, from alphabetical listings.

Carrier Transicold Dealers works on smartphones and tablets using Google’s Android and Apple Inc.’s iOS operating systems. The latest version (3.0) can be downloaded through Google Play or the Apple App Store.

For more information, visit www.transicold.carrier.com. Follow Carrier on Twitter: @SmartColdChain.

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