Connect with us

Equipment

Florida, West Virginia, Arizona technicians win Navistar competition

Published

on

LISLE, Ill. — Symbolizing Navistar’s commitment to customer uptime, technicians from Florida, West Virginia and Arizona took home first place in the three categories of the 2018 Technician Rodeo, a competition hosted at the company’s Woodridge, Illinois, facility to test the skills and speed of service professionals from throughout its dealer networks.

Michael Irvin of Sun State International in Florida took home the Top Service Technician Award for truck and Ben Bird of Worldwide Equipment in West Virginia earned the same recognition for bus in the 12th iteration of the events, which feature Navistar’s top American and Canadian commercial truck and bus technicians.

New this year, the company also brought its Global Technician Competition into the same event, which brings all the regional winners throughout the world together to compete for top bragging rights.

In the third iteration of the global event, Nathan Reed of RWC Group in Arizona earned first place.

“Michael, Ben and Nathan are all highly skilled technicians that reflect the best traditions of our company’s commitment to technical excellence and providing the best customer uptime in the industry,” said John Pfennig, director, global development, Navistar. “We’re very proud of this year’s winners, and frankly all of its competitors, who are among the very best truck technicians there are.”

This year’s competition showcased 20 top service technicians from International and IC Bus dealers across the world, the largest amount yet for the event.

The technicians competed head-to-head in a series of stations designed to simulate service areas truck components and engines.

The technicians were scored on how quickly and effectively they navigated their way through the stations, diagnosing and fixing the simulated problems.

All of the participants are Diamond certified through Navistar’s official certification program for its service technicians.

In addition, all the technicians from the U.S. and Canada are all either Automotive Service Excellence or Canadian Provincial certified.

“Our rodeo competitions are just one way that Navistar personalizes the value of service technicians and continues to invest in the development of highly trained and skilled individuals capable of servicing our trucks and buses around the globe,” Pfennig. “As a truck and bus manufacturer committed to leading the industry in uptime, we’re honored to recognize these professionals who perform the important work of repairing our customer’s vehicles.”

This year’s Truck and Bus Rodeo participants were selected from an overall group of the top 900 technicians at International and IC Bus dealers. From there, the group was narrowed to 16 participants through online testing, with the highest-scoring technicians in each region of the U.S. and Canada invited to compete at Woodridge.

“Participants in this competition have completed all the required and optional trainings and are at the top of their game,” said Pfennig. “They represent our 9,500 plus service technicians from International and IC Bus dealerships, the highest number of any medium/heavy commercial-truck and bus manufacturer.”

Navistar works closely with its dealers to train technicians on all vehicle systems.

With training centers in the United States, Canada, Mexico and Latin America — as well as web-based training — the International and IC Bus dealer channel can assure customers they are getting the fastest and most accurate service in the industry.

“With the largest dealer network in the industry, International and IC Bus dealers service vehicles nearly anywhere, anytime,” Pfennig said. “The ability of International and IC Bus dealers to repair vehicles right the first time and get customers back on the road is a key business advantage.”

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Equipment

Design Interactive says Augmentor training program now available on Android, iOS

Published

on

The new mobile applications for Augmentor include an augmented reality mode that lets technicians visualize procedure steps where they are conducted. (Courtesy: DESIGN INTERACTIVE)

ATLANTA — Design Interactive Inc, providers of augmented and virtual reality (AR/VR) training solutions for fleet maintenance personnel, vendors and OEMs, said here at the Technology & Maintenance Council (TMC) Annual Meeting & Transportation Technology Exhibition that its Augmentor transportation focused, augmented reality training solution is now available on Android and iOS mobile devices.

“With the new ability to use Augmentor  on mobile devices, fleets can deploy our transportation focused training solutions more quickly and effectively to their technicians,” said Matt Johnston, division head of commercial solutions for Design Interactive. “Now, content like procedures and troubleshooting methods can be accessed from mobile phones across individual shops and multiple maintenance locations. With this mobile application, fleets can use our augmented reality and video- and computer-based technologies to train technicians for a lower cost.”

The new mobile applications for Augmentor include an augmented reality mode that lets technicians visualize procedure steps where they are conducted. For example, if a vehicle requires an inspection of its tires or brakes, the step is placed near or on that component or system. Users can also see 3D virtual representations of parts for reference during inspection or repairs.

The mobile app also includes videos, audio messages and text instruction.

For fleets, Johnston said Augmentor helps lower training, labor and parts costs, and increases vehicle uptime and shop productivity. Especially as new technologies continue increasing the complexity of the repairs, tools and skills needed by technicians, the transportation-focused solution ensures training consistency by enabling access to updated content.

Design Interactive Inc (DII) develops and deploys augmented, virtual and mixed reality training and enterprise solutions for the transportation, medical, aerospace, manufacturing, and energy/oil/gas markets, as well the military. Design Interactive’s extensive research and development expertise in using augmented and virtual reality technologies delivers innovative solutions that keep people safe, improve efficiency, and achieve optimum performance. Founded in 1998 and based in Orlando, Florida, Design Interactive is a woman-owned business.

For more information, visit www.designinteractive.net.

 

 

Continue Reading

Equipment

Michelin launches aerodynamic trailer solution kit

Published

on

Michelin officials said third-party testing of the trailer solutions kit revealed 10 gallons in fuel savings every 1,000 miles, or 8.75 percent fuel savings, and $3,972 in fuel saved annually per vehicle. (Courtesy: MICHELIN)

GREENVILLE, S.C. — Michelin North America recently launched Michelin Energy Guard, a SmartWay-verified aerodynamic trailer solution kit, for use on 53-foot dry-van truckload, refrigerated-truck load and other long-haul and super-regional applications.

Now, after third-party fuel testing by Mesilla Valley Transportation Solutions (MVT Solutions), Michelin officials said the Michelin Energy Guard aerodynamic solution boasts proven results:

  • 10 gallons in fuel savings every 1,000 miles, or 8.75 percent fuel savings
  • $3,972 in fuel saved annually per vehicle

“The Michelin Energy Guard aerodynamic kit has the potential to be a game-changing solution for fleets. Its fuel savings are impressive at 10 gallons per thousand miles, or 8.75 percent. Even more impressive is the solution achieving this with no driver interaction and no moving parts,” said Daryl Bear, lead engineer and chief operating officer of MVT Solutions.

Michelin Energy Guard is an easy-to-use, fuel-efficient, aerodynamic solution. Consisting of a resilient trailer skirt, trailer-end fairings, aerodynamic mud flaps and a wake reducer, the integrated kit eliminates the need for “boat tails” or combining elements from various vendors. With the biggest drag on fuel efficiency occurring at 65 miles per hour, fleets and owner-operators look for aerodynamic solutions that cut fuel costs but do not increase maintenance costs nor require driver attention and costly repairs.

“Michelin looked to MVT Solutions to provide accurate, 21st-century fuel testing of our Michelin Energy Guard aerodynamic kit to prove the fuel savings achieved by this offer,” said Calvin Bradley, technical lead of services and solutions, Michelin North America. “Coupled with the fact that the kit requires no maintenance costs or driver hassles like some other systems, it can still save up to 60 gallons of fuel for fleets running coast to coast and back.”

The patent-pending, fully integrated Energy Guard kit’s components are designed to complement one another, helping fleets reduce fuel consumption without increasing maintenance expenses. The kit consists of a resilient trailer skirt, designed to bend if it strikes an obstacle or debris, while the trailer-end fairings direct airflow around the back of the trailer. The wake reducer minimizes the effect of the recirculation zone behind the trailer. The trailer-end fairings and wake reducer are constantly functioning, requiring no moving parts or driver actions. The aerodynamic mud flaps reduce vehicle drag and road spray.

 

 

 

Continue Reading

Equipment

Mack displays second generation hybrid-electric drayage truck

Published

on

Mack Trucks recently displayed its second-generation zero-emission capable Class 8 drayage truck at the California Air Resources Board Low Carbon Transportation Heavy-Duty Showcase in Sacramento, California. (Courtesy: MACK TRUCKS)

GREENSBORO, N.C. — Mack Trucks displayed its second-generation zero-emission capable Class 8 drayage truck at the California Air Resources Board (CARB) Low Carbon Transportation Heavy-Duty Showcase in Sacramento, California, recently.

The plug-in hybrid electric (PHEV) truck, which is based on a Mack Pinnacle axle back daycab, has been operating in revenue service with a customer drayage fleet for more than 12 months.

The CARB showcase features projects funded under the California Climate Investments program. Grant awardees presented key project findings, lessons learned and next steps to advance clean technology in heavy-duty applications on one of three technology panels. The morning began with a legislative press event and also included a poster session to facilitate dialogue and networking.

“Mack Trucks has been a powertrain innovator for more than a century, and we’re proud to showcase our current and developmental technologies to help reduce emissions,” said Jonathan Randall, Mack Trucks senior vice president, North American sales and marketing. “Testing of this truck has allowed us to validate the emission reduction potential of the PHEV technology in combination with self-learning algorithms to control electric operation. We look forward to continuing real-world testing, as well as collaborating with CARB, SCAQMD and others.”

The truck is being tested as part of a $23.6 million project led by the South Coast Air Quality Management District (SCAQMD). The goals of the project include reducing pollution and greenhouse gas emissions at locations with heavy freight volumes, including ports, rail yards and the freight corridors connecting them.

The truck is an evolution of the first Mack PHEV drayage truck, which was built as part of an earlier SCAQMD-sponsored project and displayed during Advanced Clean Transportation (ACT) Expo 2016. That truck underwent more than six months of successful testing in a customer drayage fleet at the Ports of Long Beach and Los Angeles.

Similar to the first-generation truck, the second-generation PHEV drayage truck is capable of zero-emission operation as a result of the integration of a Mack MP7 diesel engine with a parallel hybrid system and lithium-ion battery pack. Unlike the first-generation truck, which utilized geo-fencing capabilities similar to those enabled by Mack’s GuardDog Connect telematics platform to switch between zero-emission and hybrid operating modes, the second generation truck relies on an adaptive self-learning algorithm to identify and create zero-emission zones in order to maximize all-electric operation.

During normal operation, the truck records the load, speed, and power and torque demand, analyzes that data and combines it with GPS location information to identify, create and store in its memory zones where the electric driveline is capable of operating in zero-emission mode. The truck learns from its operating patterns and, on subsequent trips through these zones, the truck automatically switches from hybrid operation to zero-emission operation. The driver can also use a button in the dash to manually override the mode selection if needed.

This innovative, self-learning approach has enabled the second-generation truck to operate in zero-emission mode more than twice as much as the first-generation truck, which relied solely on preset geo-fences. The dramatic increase in all-electric range was achieved with no changes to battery pack size or capacity, or truck performance, Randall said.

 

 

 

Continue Reading

Trending