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Stay Metrics introduces new indicator for trends in early-stage driver turnover

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This chart shows that approximately 60 percent of the more than 3,000 drivers from 89 carriers hired in January 2018 did not make it one year with their carrier. (Courtesy: STAY METRICS)

SOUTH BEND, Ind. — Stay Metrics, the leading provider of driver retention tools, has released a new indicator for trends in early-stage driver turnover.

The new Stay Days Table serves as a “survivor” chart that shows the number of drivers hired by carriers each month and the percentage remaining at specific milestones after their date of hire —30 days, 60 days, 90 days, etc.

This table allows Stay Metrics to follow specific cohorts of drivers and to show how well carriers are retaining them over time, according to Tim Hindes, Stay Metrics co-founder and CEO.

As the table makes clearer than previous models, early driver turnover is a massive, industry-wide problem, Hindes said, noting that approximately 60 percent of the more than 3,000 drivers from 89 carriers hired in January 2018 did not make it one year with their carrier.

Retention trends seem to have remained consistent throughout the year so similar results are expected for each month’s cohort.

Hindes said the statistics come at a time when the driver shortage is of critical concern to motor carriers.

According to the American Transportation Research Institute’s 2018 Top Industries survey, the driver shortage is the No. 1 issue faced by carriers.

Unsurprisingly, driver retention is also high at the No. 3 spot.

Together these concerns are causing significant problems for even the best carriers in the industry.

They work exceptionally hard to find drivers in today’s market. If 60 percent of these drivers leave within one year, the driver shortage is not just an issue; it is a crisis, Hindes said.

“We believe the new Stay Days Table demonstrates the depth and pervasiveness of the early driver turnover problem. Our clients consistently beat industry averages for overall retention and this is their Stay Days Table. It represents some of the best in the industry,” Hindes said. “With drivers leaving so early, the driver shortage cannot be effectively countered. Our current version shows data for 2018 and we plan to update the metric for 2019 and beyond to continue monitoring the industry’s progress.”

The Stay Days Table saw a slight increase in overall retention for drivers hired in September and later. One possible explanation is that these drivers wanted to avoid changing carriers during the holiday season, Hindes said, adding that the data from the next few months will show if these fourth quarter hires match other groups’ retention percentages when they hit later milestones.

 

 

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Heartland Express opens new, remodeled terminals in Colorado, California

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The Heartland Express Driver Appreciation Team performed at the ribbon cutting for the new terminal in Frederick, Colorado. (Courtesy: HEARTLAND EXPRESS)

NORTH LIBERTY, Iowa — Heartland Express has opened a new terminal at Frederick, Colorado, and a remodeled terminal in Rancho Cucamonga, California.

Just north of the Denver metro area, the Colorado facility offers a service shop with a truck wash, fully covered 24-hour fuel island and service lanes.

The terminal features a driver lounge with 24-hour access and amenities that include restrooms with private walk-in showers and laundry room with full size washer/dryer units. Other comforts include sofas and recliner chairs, table seating, ice machine, coffee, and a large screen TV for entertainment.

An RFID software system was installed for driver security and over five acres of parking with industrial Wi-Fi network available site wide.

The opening of the Frederick terminal occurred shortly after the grand re-opening of the newly remodeled Southern California facility in Rancho Cucamonga.

This 20-acre facility includes all of the amenities available in Frederick and utilizes solar power. Rancho Cucamonga is also one of 12 company locations that hosts driver orientation and soon we look forward to driver orientation at the Frederick facility.

“I’m extremely proud of these new terminals and what we can offer to our drivers. We’ve invested significant time, capital, and environmentally conscious resources into these provisions and look forward to seeing growth of our market position in both locations respectively,” said Heartland Express CEO, Mike Gerdin. “These grand openings are just the start of great new things to come from Heartland. Including the completion of these two terminal projects, we are spending an estimated $40-50 million on terminal related capital projects during 2019.  These terminal projects are centered around upgrades, remodels, expansions and terminal amenities for the comfort and support of our drivers, including additions of truck wash facilities at certain locations. Our desire is to offer state of the art amenities to our drivers while they are away from home.

The Frederick terminal is located at 9040 Bruin Blvd. The Rancho Cucamonga terminal is located at8566 Pecan Ave.

Heartland Express is an irregular route truckload carrier based in North Liberty, Iowa, serving customers with shipping lanes throughout the United States. Heartland focuses on medium to short haul regional freight, offering shippers industry leading on-time service so they can achieve their strategic goals for their customers.

For more information, visit www.heartlandexpress.com.

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Dart Transit launches search for new president

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Dart Transit Co. has grown through the years to become a fleet comprised of 1,800 owner-operators and company drivers. (Courtesy: DART TRANSIT CO.)

EAGAN, Minn. — Dart Transit Co., in its 85th year as a nationwide transportation service provider, has begun a national search for the position of president.

Donald G. Oren, who has led Dart for over 50 years, is currently serving as chairman and president of the company. Oren, along with Dart’s executive management team, will be overseeing the process of hiring a new president.

Donald G. Oren has led Dart Transit for over 50 years.

“As we are commemorating our 85th year in business and being a part of an ever-changing and vital industry, we are focused on the future and seeking to best position our leadership team to meet the challenges ahead and make the most of our opportunities. We are looking forward to our search process for a new president and bringing in fresh viewpoints that will allow Dart to continue to move forward as a market leader and innovator,” Oren said. “I’m very proud of Dart’s history, but I am even more excited about Dart’s future.”

Part of Dart’s history is the ownership by the Oren family.

Dart was started in 1934 by Earl Oren, Don’s father, in St. Paul, Minnesota. The company, which is now headquartered in Eagan, Minnesota, has grown through the years to become a fleet comprised of 1,800 owner-operators and company drivers.

In addition to its Eagan corporate campus and operating center, Dart has four strategically located operating centers which support over-the-road, regional, dedicated and local freight networks. Dart’s dry-van truckload operation ranks in the top 25 on multiple industry lists. In addition to truckload services, Dart offers logistics, warehousing, relay, storage and intermodal solutions throughout the U.S.

“As an organization, Dart is looking for an established leader, experienced in the truckload industry. Our new president will be responsible for driving and executing strategic decisions that result in controlled growth while adhering to our organization’s values,” said Oren, who is the majority shareholder of the company which is owned by the Oren family. “As a family, we are looking forward to working with the new president and our management team in serving the next generation of customer service needs as well as the needs of owner-operators and company drivers. We believe it’s best for Dart at this point in time to find a strong leader who can bring an outside perspective and depth of experience into this position.”

 

 

 

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ATA For-Hire Truck Tonnage Index surges 7.4% in April

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Compared with April 2018, the SA index increased 7.7%, the largest year-over-year gain since July. (The Trucker file photo)

ARLINGTON, Va. — American Trucking Associations’ advanced seasonally adjusted (SA) For-Hire Truck Tonnage Index surged 7.4% in April after decreasing 2% in March. In April, the index equaled 121.8 (2015=100) compared with 113.4 in March.

“The surge in truck tonnage in April is obviously good for trucking, but it is important to examine it in the context of the broader economy,” said ATA Chief Economist Bob Costello. “February and March were particularly weak months, as evidenced by the 3.5% dip in tonnage due to weather and other factors, so some of the gain was a catch-up effect. In addition, the Easter holiday was later than usual, likely pushing freight that would ordinarily be moved in March into April.

“I do not think the fundamentals underlying truck tonnage are as strong as April’s figure would indicate, but this may signal that any fears of a looming freight recession may have been overblown,” he said.

March’s reading was revised up compared with our April press release.

Compared with April 2018, the SA index increased 7.7%, the largest year-over-year gain since July.

The not seasonally adjusted index, which represents the change in tonnage actually hauled by the fleets before any seasonal adjustment, equaled 117.7 in April, 1% above March level (116.6). In calculating the index, 100 represents 2015.

Trucking serves as a barometer of the U.S. economy, representing 70.2% of tonnage carried by all modes of domestic freight transportation, including manufactured and retail goods. Trucks hauled 10.77 billion tons of freight in 2017. Motor carriers collected $700.1 billion, or 79.3% of total revenue earned by all transport modes.

ATA calculates the tonnage index based on surveys from its membership and has been doing so since the 1970s. This is a preliminary figure and subject to change in the final report issued around the 5th day of each month. The report includes month-to-month and year-over-year results, relevant economic comparisons, and key financial indicators.

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