HERNDON, Va. — SkyBitz, a provider of IoT telematics solutions, has issued a major software upgrade to its commercial asset management platform InSight today offering a unified view of all assets.
InSight is a highly configurable platform that offers a simple yet intuitive experience for tracking complex asset management environments, according to Henry Popplewell, SkyBitz president .
“We are always seeking ways to demonstrate our leadership and improving our platform’s UI is certainly high on our list every time,” Popplewell said. “Our account teams are in constant communication with our customers to ensure we evolve along with the market. These improvements address certain complexities that just naturally come with enterprise-level asset management environments and we’re excited to solve these challenges through our technology.”
The new features were part of an extensive customer analysis initiative where SkyBitz pooled customer data, direct feedback and user recommendations relating to navigation and style enhancements, notifications, icons and alerts, ease of use, and reporting. The secure, web-based solution is used by more than a thousand enterprises and requires no software downloads, providing SkyBitz users with immediate access to new features, a secure environment, and enhanced customer service.
Popplewell said with an improved top-line navigation and hierarchy that offers instant access to a variety of data, customers can now toggle through several redesigned pages including location, analyzation and maintenance; and even fully customize a home page dashboard to skim assets or even create new settings by landmark groups, asset type, health status and dormancy filters.
The longer a trailer is used and the more productive it is while in use means fewer reasons to purchase new ones. SkyBitz InSight users now have a much simpler interface when identifying profitable and non-profitable areas of the operation to pinpoint and correct under-utilized assets, customer trips, drivers and processes with the click of a button. This allows managers to easily set up and monitor KPI’s across the organization.
“We ask a lot of questions and we know how to listen to our customers,” said Siamak Azmoudeh, vice president product line management and business development at SkyBitz. “By walking through parts of the system with our customers, we are constantly identifying ways in which we can improve the technology and provide solid customer support at the same time. Our software team can then be better equipped to develop technology that continues to help our clients improve their business.”