GALESBURG, Mich. — Power management company Eaton has launched its aftermarket portal and e-commerce platform for its heavy-duty truck aftermarket product portfolio.
The new platform is designed to improve the ease of doing business with Eaton, consolidating information from multiple locations and introducing a variety of product-related research tools, according to Tim Bauer, vice president, aftermarket, North America, Eaton’s Vehicle Group. Customers can quickly find the latest product information and literature, request additional support, sign up for training and much more, he said, adding that customers can easily identify the right clutch for their application by using the newly created clutch product selector tool, located on the home page.
The new portal can be accessed at www.EatonPartsOnline.com.
In addition to enhanced product information, the portal allows customers to conduct business with Eaton via a new business-to-business e-commerce interface.
With a personalized login, customers can place orders in a variety of formats, view current inventory, review order history, reprint invoices, track shipments and more.
“The new website and ordering capabilities are an integral part of helping our customers have more real-time information at their fingertips and improving the ease of doing business with Eaton’s aftermarket business,” Bauer said. “Eaton plans to continue to add product lines, tools and information to the website moving forward. Our commitment to quality, customer support and ease of doing business will continue to be our focus as we work to enhance the customer experience with Eaton’s aftermarket business.”
Eaton is a power management company with 2017 sales of $20.4 billion that provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably.
For more information, visit www.eaton.com.