FARMINGTON, N.M. — Drivers passing through Farmington, New Mexico, now have a new drive-thru option for prepared food. Chick-fil-A, at 4910 Main St., has opened a semi-truck-friendly drive-thru service. In addition, the restaurant is offering free meals to professional truck drivers and first responders.
“We’ve seen a need, not only in our community, but across the country as Americans try to deal with the coronavirus pandemic and daily life is being altered,” said restaurant owner Gary Smouse.
“The nation’s truck drivers are among those who are still working and need food options,” he continued. “Truck drivers are risking their personal health and doing the hard work to keep products moving to stores, restaurants, hospitals and elsewhere. This (drive-thru service) was the least we could do to say ‘thank you.’”
The semi-truck drive-thru, which first opened March 23, serves 15 to 20 trucks a day, Smouse said, adding that the number of truck drivers using the service is growing as word spreads through the trucking industry.
“At one point we had as many as four semis utilize the drive-thru at the same time,” he said.
To use the drive-thru service, professional drivers pull into the designated lanes — there are two lanes, Smouse said — and are greeted by Chick-fil-A team members, who take the drivers’ orders. Drivers may also take advantage of mobile ordering using the Chick-fil-A app, which allows for touch-free payment processing.
When planning the semi drive-thru service, Smouse said his team worked with a local sign company to create banners and signs to help truckers navigate the lanes. He also expressed appreciation to a neighboring retailer, Dick’s Sporting Goods, for allowing Chick-fil-A to use its parking lot to provide much-needed meal service for truck drivers.
“Without truck drivers, we couldn’t open our restaurant. It’s as simple as that,” Smouse said.