AUBURN HILLS, Mich. — WABCO Holdings, a global supplier of braking control systems and other advanced technologies designed to improve the safety, efficiency and connectivity of commercial vehicles, has unveiled a comprehensive brand, product and technical service platform for North American aftermarket distributors, independent service garages and fleets. The new aftermarket offering, launched at the recent Heavy Duty Aftermarket Week 2019, is designed to address the needs of customers throughout the vehicle ownership lifecycle.
The WABCO aftermarket brand and product portfolio encompasses WABCO original products, the same parts selected by original equipment manufacturers, WABCO Reman Solutions, featuring a full range of OEM parts carefully remanufactured and upgraded to the latest performance specifications; MICO hydraulic components, controls and brake locks for medium and light duty vehicles; Sheppard commercial steering components; and ProVia quality aftermarket replacement parts for vehicles that are later in their service lifecycles. These products are available from leading aftermarket distributors throughout the U.S., Canada and Mexico.
The company further supports its customers via sales and technical training, diagnostic solutions, technical services and parts ordering support, according to Abe Aon, WABCO regional aftermarket sales leader, North America.
Each of these is offered through the recently launched WABCO Customer Care Center in Auburn Hills, Michigan.
“WABCO offers a uniquely powerful range of world-class technologies backed by brands that have earned the trust and loyalty of customers at every level of the commercial vehicle industry,” Aon said. “Above all, our brands are backed by a comprehensive network of business and technical support services designed to help customers maximize the uptime and ROI of every fleet asset.”
Official launch of the WABCO aftermarket platform is the latest of several significant company achievements in the North American market, Aon said.
In the past three years WABCO has acquired four leading commercial vehicle industry suppliers: MICO Inc., Laydon Composites Ltd., R.H. Sheppard Co. Inc., and the remaining share of the former Meritor WABCO Vehicle Control Systems joint venture. Former Meritor WABCO aftermarket parts – including air compressors, air dryers, braking systems, collision safety systems, electronically controlled air suspensions, and stability control systems – are distributed exclusively by Meritor in the U.S. and Canada and on a non-exclusive basis in Mexico.
“Our technologies and relentless focus on customer success are driving the growth of our aftermarket business,” said Jon Morrison, WABCO president, Americas. “Our extensive network of distributors and their customers embrace the value of a highly strategic, end-to-end aftermarket program that meets the needs of their businesses from the very beginning of vehicle ownership, on the road and in the maintenance shop.”
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