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Driver recruiting data reveals rising hiring costs, turnover risks

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Driver recruiting data reveals rising hiring costs, turnover risks
Q3 2026 Driver Recruiting & Retention Data report shows carriers facing increased hiring costs and greater driver turnover risks.

BRENTWOOD, TENN. — Conversion Interactive Agency and People. Data. Analytics. (PDA) are releasing their Q3 2026 Driver Recruiting & Retention Data Download Report, revealing a truck driver labor market where rising recruiting costs, regulatory pressures and growing competition for experienced drivers are forcing carriers to rethink how they attract, hire and retain talent.

“Recruiting drivers is requiring more investment, better technology, and a more strategic approach. Carriers can’t afford to hire the same way they did a year ago,” said Brian Johnston, president, Conversion. “The focus has to shift from simply generating leads to creating more efficiencies throughout the driver pipeline, with an emphasis on the retention strategy post-hire.”

Cost Per Hire Increasing, Driver Pool Shrinking

According to the report, driver cost-per-hire has increased 41% year over year and 29% from January through September 2026, as a shrinking qualified-driver pool and increased competition put pressure on recruiting budgets.

The report highlights the measurable advantages of AI-powered recruiting. In Q3, carriers using Lead Assist-Agentic achieved 32% more hires year over year compared with carriers not using the technology, while paying $17 less per full application and producing 20% more applications per $1,000 in marketing spend.

Competition is also influencing compensation. According to Conversion and PDA’s 2026 Carrier Survey, 46% of carriers increased driver pay within the past 90 days, while additional fleets are planning or considering increases.

Driver Retention Risks

On the retention side, compensation emerged as the leading driver concern at 26.6%, followed by equipment at 24.9% and operations at 19.4%. While inconsistent miles, equipment downtime and communication remain persistent challenges, competitive pay and better employment offers are becoming increasingly prominent reasons drivers consider leaving.

“Drivers aren’t just evaluating the problems they’re experiencing with their current carrier,” said Scott Dismuke, vice president of operations at PDA. “They’re comparing those experiences against other opportunities. When ongoing frustrations affect their earnings or quality of life, a better offer can quickly become the reason they leave.”

The Q3 findings reinforce a growing reality for carriers: as hiring costs rise and drivers gain more choices, recruiting efficiency and retention must work together. Carriers that improve hiring performance while consistently delivering on driver expectations will be better positioned to compete in today’s driver market.

Click here to download the full report.

Dana Guthrie

Dana Guthrie is an award-winning journalist who has been featured in multiple newspapers, books and magazines across the globe.

Avatar for Dana Guthrie
Dana Guthrie is an award-winning journalist who has been featured in multiple newspapers, books and magazines across the globe.
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