SPRINGFIELD, Mo. — The Larson Group’s Peterbilt mobile service program, known as “Road Guru,” is now offered at all 17 of the group’s full-service Peterbilt dealerships, as well as at two locations that were previously parts-only.
The Road Guru program provides around-the-clock mobile service to customers needing a variety of commercial truck and heavy-duty equipment service, from routine maintenance to urgent engine work. The program also works directly with The Larson Group’s 24-hour call center and offers with several features that help maximize uptime.
“When we launched this program last year, we had a very positive outlook for building a solid customer base and trust with them,” said Sean Westlake, director of mobile service for The Larson Group. “The demand for not just mobile service, but The Larson Group’s mobile service, has been remarkable. I’m very pleased with the success we’ve seen across the board.”
An Oct. 1 statement released by The Larson Group noted that the Road Guru, launched last summer at select full-service dealerships, provides a valuable service for customers.
“Our locations that were previously parts-only have really taken hold of everything Road Guru stands for and run with it,” Westlake said. “I’m so impressed with our team and grateful for our customers utilizing our unique approach to traditional service.”