According to a news release, the nation’s largest over-the-road maintenance network and Daimler Truck North America (DTNA) announced the rollout of Freightliner ExpressPoint at more than 400 Love’s Truck Care and Speedco locations, with additional location openings planned.
“We are excited to have Love’s Freightliner ExpressPoint network fully online, less than a year after announcing our partnership with DTNA,” said Eric Daniels, vice president of total truck care for Love’s. “Love’s Truck Care and Speedco technicians have received comprehensive training from their local Freightliner dealer to provide quality customer service, maximizing uptime for the drivers who keep America running.”
Through Freightliner ExpressPoint, participating Love’s locations provide light mechanical warranty repair work, roadside warranty emergency services and approved field service and recall campaigns for Freightliner trucks, the news release stated.
Warranty repair services include HVAC, fuel systems, external engine components, brakes and suspension, among other services.
“We show full commitment to our customers’ uptime by expanding select service offerings with more than 400 Love’s Truck Care and Speedco locations to Freightliner customers,” said Paul Romanaggi, chief customer experience officer and general manager of service for DTNA. “The strategic partnership with Love’s and our robust Freightliner Service network charts a course that ensures reliability and efficiency to increase customer profitability keeping their trucks running.”
Born in Pine Bluff, Arkansas, and raised in East Texas, John Worthen returned to his home state to attend college in 1998 and decided to make his life in The Natural State. Worthen is a 20-year veteran of the journalism industry and has covered just about every topic there is. He has a passion for writing and telling stories. He has worked as a beat reporter and bureau chief for a statewide newspaper and as managing editor of a regional newspaper in Arkansas. Additionally, Worthen has been a prolific freelance journalist for two decades, and has been published in several travel magazines and on travel websites.