Using its Spot Quote system, Circle Logistics “has successfully built multiple AI-enabled bots to monitor those boards and bid in real-time using the rate engine,” according to a news release.
The platform integration allows Circle’s team members to assist customers more quickly and effectively for rate monitoring and automated bidding on API and non-API boards for the spot market.
“One of the most beneficial digital freight brokerage capabilities is monitoring data in real-time,” Eric Fortmeyer, president and CEO of Circle Logistics, said. “These tools empower our customer service representatives to have confidence in the customer quoting ability to adapt to market changes in a volatile market. This tech is also helpful in managing back office day-to-day operations.”
The news release stated that “although API’s enable logistics service providers to quickly, efficiently and accurately retrieve and process data, some boards are not equipped with API-based software, so the ability to create bots to communicate with those systems enables Circle to offer loads that may not otherwise be easily accessible.”
Kenneth Kloeppel, director of technology, Transport Pro, said that his company’s “backend rate engine platform compiles rate data from the load a broker moves, as well as data from top load boards. With this integration, Circle Logistics can build custom tools to communicate with APIs and non-API boards using bots that monitor the available load boards and offer real-time quoting based on preconfigured margins, which greatly empowers the Circle team and customers.”
The Trucker News Staff produces engaging content for not only TheTrucker.com, but also The Trucker Newspaper, which has been serving the trucking industry for more than 30 years. With a focus on drivers, the Trucker News Staff aims to provide relevant, objective content pertaining to the trucking segment of the transportation industry. The Trucker News Staff is based in Little Rock, Arkansas.